Privacy Policy

This Privacy Policy explains how Janaki Jewel House, a brand operated by Bhargav Arts, collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

• Name, phone number, email address

• Billing and shipping address

• Payment-related details (processed securely via third-party payment gateways)

• Order history and transaction details

• Device, browser, and IP address information for analytics and security

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate order updates, shipping details, and support queries

• Improve website performance, user experience, and services

• Prevent fraud and unauthorized transactions

• Comply with legal and regulatory requirements

We do not sell or rent your personal data to third parties.

3. Payment Security

All payments are processed through secure, PCI-compliant third-party payment gateways.
Janaki Jewel House / Bhargav Arts does not store your card or banking details.

4. Sharing of Information

Your information may be shared only with:

• Logistics and courier partners for order delivery

• Payment gateway providers for transaction processing

• Legal authorities when required by law

All third parties are obligated to maintain confidentiality.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve site functionality

• Analyze website traffic

• Enhance user experience

You may choose to disable cookies in your browser settings, though some features may not function optimally.

6. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure.

7. Your Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion of inaccurate information

• Withdraw consent for marketing communications

To exercise these rights, please contact us via the details provided on our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.

9. WhatsApp Business Messaging

We communicate with our customers and wholesale stockists over WhatsApp, using the WhatsApp Business Platform provided by Meta. When you message us on WhatsApp, we collect and process your WhatsApp phone number and profile name, the content of the messages, photos and documents you send us, the business details you share to request wholesale access, and the enquiry and order details you provide in the conversation.

We use this information solely to respond to your enquiries, share our catalogue, confirm wholesale approval, process and update your orders, and provide customer support. We do not sell or share your WhatsApp information for advertising. Messages are delivered through the WhatsApp Business Platform and are subject to WhatsApp’s Business Policy and Privacy Policy. You can ask us to stop messaging you at any time by replying to the conversation or contacting us using the details on our website.

10. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page, and continued use of the website implies acceptance of the updated policy.

11. Contact Us

For privacy-related concerns, please reach out using the contact information available on our website.